Instructions regarding revocation rights
Right of withdrawal
You can cancel your contractual acceptance within 14 days without notice, in text form (e.g., fax, letter, e-mail) or - if you relinquish the item before the deadline - by return of the item. The deadline shall commence following receipt of this notification in text form, but not prior to conclusion of the agreement or before you have been provided with a contractual instrument, your written application or a copy of the contractual instrument or the application and also not prior to performance of our duties of disclosure pursuant to Article 246 §2 in conjunction with §1 (1) and (2) of the Introductory Act to the German Civil Code (EGBGB) as well as our obligations pursuant to § 312g (1) 1 German Civil Code. Timely sending of the revocation shall suffice to meet the revocation deadline.
Revocation must be sent to
Schneid Lighting & Furniture
Consequences of revocation:
In the case of an effective revocation, the mutually received benefits are to be returned and if so derived profits are to be returned. In case you are unable to reimburse us either in total or partially for services received, you are required to offer a compensation of equal value. This does not apply when the usage or deterioration is the result of a usage that exceeds the examination of the product’s correctness and its functionality. "Examination of the product’s correctness and its functionality " means the checking and testing of the particular product like it would be possible and common in a shop. Any merchandise eligible for shipping will be returned at our risk. You will have to bear the returning costs, if the delivered product is equal to the ordered product and if the purchase price does not exceed 40 € or if, in case of a higher price, at the time of the revocal you have not fulfilled your service in return or a partial performance that has been agreed upon by contract. Otherwise, the return shipment is exempt from charges. Merchandise not eligible for shipping will be picked up at yours. Duties for the compensation of payments must be fulfilled within 30 days. This period begins for you with the withdrawal from contract or sending of the merchandise, for us with the reception of it.
Exceptions to Withdrawal from Contract:
The right of cancellation shall not exist for distance selling contracts for the delivery of merchandise which is manufactured according to customer's specifications, for consignments of audio or video recordings or of software if the delivered data medium has been unsealed by the customer, for the supply of newspapers, periodicals and magazines
Please note that the customer has no right to withdraw from the contract in case of deliveries outside of the European Union.